Our Store Policies
Because We Care
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Scroll down to learn more and reach out with questions.
Our Shipping Policy
Shipping for certain products can range from 15-30 Days. Special orders can take from 30-60 days.Regular Canadian shipping is typically from 2-14 days depending on your region.
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Our Return Policy
All Sales are final, we offer a 14 day exchange on defective items and only on a similar item or a store credit will be issued if a similar item is not available. Items with a manufacturer's warranty will be honored by the manufacturer and subject to their terms.
Warranty at 123wowgames2
All Sales are final, we offer a 14 day exchange on defective items and only on a similar item or a store credit will be issued if a similar item is not available. Items with a manufacturer's warranty will be honored by the manufacturer and subject to their terms.
Payment Methods / Order Process
All online and in store pickup orders are subject to a standard payment authorization.
Your order will be shipped or confirmed for pickup once your payment has been cleared.
If you choose to pickup your order in store you will be required to provide appropriate identification including but not limited to photo ID and the credit card used to complete your purchase in order to confirm your order.
This will also apply to online orders in circumstances where there is a discrepancy in the shipping information or any other issues with your order related to identification and or payment.
We reserve the right to deny or cancel any online orders or in store pickups that we are not able to authorize or suspect may be fraudulent.